Correct Documentation is vital for the import clearance process and may mean the difference between getting your cargo quickly or having inconvenient time delays. Quite often, inaccurate and incomplete paperwork can lead to huge storage bills of up to a $100 per day per container held at the wharf ! Therefore, we encourage our customers to specify document requirements when placing orders with their overseas suppliers. This request can also be built into your Letter of Credit , if applicable, which enforces production of paperwork before payment of goods is made.

For Imports, it's helpful to forward any documents as soon as received, even if they are fax copies, so that the pre-clearance process can begin.

For Customs and Quarantine Clearance purposes, the main documents required are:

Commercial Invoice

Packing List

Bill of Lading (Sea) or Air Waybill (Air)

FCL + LCL Packing Declaration HTML or or

**An Air Waybill replaces the Bill of Lading in an Air Freight shipment.

Other relevant documents supplied may include:
Origin Certificates, Preference / Origin Declarations, Letters of Credit, Fumigation Certificate, & Insurance Certificates, just to name a few.

Export documentation is very much similar to the above import papers and is required to be sent to your overseas buyer so that their Customs Broker can process clearance when cargo arrives.



Click on the following to download:

Import -Authority to act
Import - Freight Forwarding Order Request
Import - AQIS Import Permit
Import - FCL Annual Packing Declaration
Export - Shippers letter of instruction (SEA)
Export - Shippers letter of instruction (AIR)
Customs Unaccompanied effects statement B534(personal effects declaration for passengers)